Ivanti Neurons Dashboard Redesigns

Ivanti Neurons offers advanced risk‑based vulnerability management software. Upon login, clients are brought to their dashboard, where they can immediately get to work.

Overview

Ivanti Neurons offers advanced risk‑based vulnerability management software. Over the years, the product and its capabilities have grown organically. It was time for a UX audit and facelift, starting with the dashboards.

The Goal

  • Upgrade legacy UI to utilize color and data visualization

  • Empower user decisions with curated data

  • Introduce data configuration settings for data customization

  • Standardize and future-proof dashboard and widget designs

Challenges

  • Covid restrictions dictated remote work

  • Charting library had limited customization

  • Learning something new - Dev technical constraints and framework

My Role

  • Direction under the Lead UX Designer and VP of Product

  • Collaboration with PMs, Dev, QA, and Customer Success

  • Visual hierarchy

  • Atomic design system

  • Future-proofed with Engineering on reusable components

Project Details

  • Duration: 8 weeks

  • Tools: Figma, Sketch, Illustrator,

  • Communication: Jira, Confluence, Teams

The Process

1

2

Interaction Design

  • Mapped out use cases and task flows

  • Explored widget / dashboard improvement with wireframes

  • Reviewed with PMs to sharpen solution

3

4

5

Validation

  • Created interactive prototypes

  • Usability tested with PMs

  • Continued iterating until design was finalized

  • Standardized widget anatomy and defined dashboard grid system with Dev

Visual Design

  • Visualized / emphasized data for quicker analysis and quicker decisions

  • Defined data configuration settings, such as device type, status, timeframe, etc

  • Applied Style Guide

Before – Legacy Widget

After – Redesigned Widget and Score Dial

Build & Test

  • Supported Dev through development

  • QA training and support

  • Overcame challenges and brainstormed solutions with PMs, Dev, and QA

Empathize & Define

  • Identified current dashboard design patterns

  • Calculated user opportunities with PMs and Dev

  • Researched user delights and pain points

6

Knowledge Transfer

  • Helped train QA and Customer Success on the new designs

  • Walked through design intentions and key features to communicate to clients

Retrospect

The PMs taught me a lot about writing effective PRDs. I wrote a few PRDs myself because the bulk of the work was front-end reskin. I also learned a lot from our lead designer and Product VP. When writing PRDs, one can get caught up in the nitty gritty details…but they helped zoom out and reiterate our high-level goals. I intend to practice both these skills more!

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